STORE POLICY
PRIVACY & SAFETY
The Internet is a hostile environment with global resources. Ace Race Australia maintains highly regulated security policies and procedures for all external and internal communications of Ace Race Australia. All protocols use communication techniques that employ widely accepted error detection and/or recovery mechanisms. The high level protocol will include, amongst other things, provision for the insertion of a local timestamp, systems applications that parse all messages to ensure messages and orders are communicated in a planned, reliable and secure manner. Ace Race Australia maintains a privacy policy that protects information of clients.
PERSONAL INFORMATION
In order to process your orders, Ace Race Australia requires personal information from you to process and finalise your order. Information, including your name, delivery address, contact phone numbers, email address, credit card details, etc. is essential in the processing of your order. You can subscribe to our newsletter to receive updates on what's new and any special information.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, email address, phone number, etc.) will not be stored on our servers.
DO WE USE COOKIES
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
OPTING OUT
At any time you may opt out of receiving any communications from us (other than as required for our primary purpose or by law). Unless you opt out, your consent to receive communications from us and to the handling of your personal information as detailed above will continue.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
TERMS & CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
YOUR CONSENT
By using our site, you consent to our privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.
TERMS & CONDITIONS
ACCEPTANCE OF TERMS & CONDITIONS
The following contains all the relevant important information to help protect the rights and responsibilities of all parties involved. All parties involved should agree to these terms and conditions.
If you shop with Ace Race Australia, you will agree to these terms and conditions. Before you purchase with Ace Race Australia, you will have read and agreed to the refund, exchange, postage and shipping information and payment details. Please ensure you read them carefully.
Ace Race Australia reserves the right to update or amend our terms and conditions at any time without providing notice to the customer. Your use of Ace Race Australia constitutes your agreement to follow and abide by these conditions. Please do not engage or make purchases if you do not agree.
This website consists of logos, images, text and content unique to Ace Race Australia and they are not permitted to be used in any way that relates to any form of advertising or publicity that related to the distribution of this information without our consent and written permission from the appropriate parties.
Our store is hosted by WIX.com and they provide us with the online e-commerce platform that allows us to sell our products and services to you.
LIMITATION OF LIABILITY
Ace Race Australia does not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer. The upmost care is taken therefore, Ace Race Australia will not be directly liable for any loss, theft or damage to any goods. We will do our best to resolve any issues so please contact us if required.
AMENDMENTS TO SERVICES AND PRICES
Pricing on our products are subject to change at any time without notice.
Products can modified or discontinued to change at any time without notice.
DISCLAIMER
Ace Race Australia does not accept liability for consequential loss or damage caused by circumstances beyond our control, including but not limited to misuse, neglect, excessive use, alteration or modification of the product. Ace Race Australia does not accept liability for loss, injury or damage caused by the use or the product in a manner not designed, recommended nor intended by the manufacturer.
The user/purchaser is waiving the seller any responsibility for any damage or injury incurred.
PRODUCT INFORMATION
Ace Race Australia attempts to be as accurate as possible in providing product information. However, we cannot warrant that the information and prices are current, reliable, accurate or error-free. If you are unsure about the validity of the information or pricing, or notice any errors or inconsistencies, please contact Ace Race Australia for further confirmation. All pictures contained within our advertising material are for illustration purposes only. Specifications are subjected to change without notice.
BILLING AND ACCOUNT INFORMATION
Ace Race Australia reserves the right to refuse orders placed by the consumer. We may use discretion on the limit or quantities purchased. Inappropriate purchases that appear to be placed by distributors, resellers or dealers will be cancelled and at our discretion. The consumer also agrees to fulfil all purchases with correct and accurate information pertaining to email address, credit card numbers and expiry dates. Purchases cannot be filled without this information.
THIRD PARTY LINKS
Third party links may direct to you to third party websites that may or may not have an affiliation to Ace Race Australia. We are not responsible or liable for any content that may or may not be accurate and true. Any engagement with a third party link is at the consumer discretion.
COLOURS
We have done our best to display all products and images as accurate as possible with the appropriate colours listed in the product descriptions. However the colours you see will also depend on the monitor and colour settings you have set, so there is no guarantee that the colours listed will be the same as what you receive.
Specifications are subjected to change without notice.
PRIVACY
Ace Race Australia handles all customer information in accordance with our Privacy Policy.
Please review our Privacy Policy for further details.
DELIVERY
The upmost care is taken to ensure a safe and prompt delivery of your goods. Australia Post is our delivery service provider and all care and responsibility is taken, however, once your goods have been shipped, any delivery delays and the condition of your delivery by Australia Post are out of our control.
CHANGES TO THE TERMS OF SERVICE
Our most current version of the Terms of Service is displayed and can be read at any time on this page.
Ace Race Australia can at any time update, amend or replace any of these by making updates to the website.
It is the consumers responsibility to check for any changes.
Payment Methods
ACCEPTED PAYMENT TYPES
PayPal | VISA | MasterCard | Bank Transfer
HOW DO I KNOW MY PAYMENT DETAILS ARE SECURE?
We use Secure Socket Layer (SSL) and a payment gateway for all orders placed through our website to ensure the security of your personal details.
Our secure web pages can be identified by the URL that begins with "https://" ,while standard non secure pages with only have URL "http://". A padlock will also be visible in the bottom right of your web browser.
CAN I ORDER ONLINE WITHOUT A CREDIT CARD?
Yes you can use a debit card (VISA or MasterCard). You can do a direct bank transfer via internet banking or visit your local bank branch. Don't have a PayPal account?
Simply visit the paypal website at www.paypal.com.au and sign-up.